National Accounts Manager at Payactiv | Powderkeg

Location: San Jose, California

Employment Type: Full Time (remote)

Team: Enterprise Account Sales

Who we are…

We are Payactiv, a FinTech company in the heart of Silicon Valley, devoted to giving workers access to their earned wages when they need them. Payactiv is the pioneer and industry leader in Earned Wage Access. We are the only Certified B Corporation and Public Benefit Corporation in our industry. Our app provides millions with financial services that help them avoid debt, manage their finances, and regain flexibility to pay for things on their own schedule.

As the National Accounts Manager you will build ongoing sales cadences, identify a meaningful referral base, identify key sales opportunities, and prepare to deliver effective customer presentations; including stakeholders at all levels of the organization from procurement up to C-Suite to deliver consistent sales results. Deliver regular status and result updates to internal teams, keeping all activity updated in the company CRM. The purpose is to build meaningful pipeline activity to achieve company sales goals.

What you will do...

  • Increase growth in the National account base focusing on businesses within the franchise and multi-unit groups that have 1000 or more employees. Pipeline management and forecasting are done via SalesForce
  • Development of an account plan to pursue new opportunities through daily call and referral activities and coordination of efforts with assigned Sales Development Representative (SDR).
  • Build demonstration and presentation skills with the Payactiv app and materials to ensure potential clients have an understanding of our unique value proposition.
  • Achievement of aligned growth goals measured on a quarterly basis.
  • Develop Trusted Advisor Relationships with Key stakeholders in their assigned base of accounts.
  • Understand and adopt the sales playbook to ensure questions are asked to identify key pain points of our potential clients and align activities with the sales stages.
  • Utilize CRM to develop key performance indicators (KPI) to ensure we identify a roadmap for activity and success.
  • Adhere to the process of company compliance needs and transition of activity to account management to ensure client adoption of benefits.
  • Communicate evolving customer needs to relevant departments and senior teams.
  • Coordinate with internal teams to ensure customer needs are met.
  • Keep detailed records of customer interactions in the CRM platform and maintain a database of contact information.
  • Escalate technical concerns through the customer success team for follow-up and resolution.
  • Keep up to date with company offerings and industry trends.
  • Represent the company by consistently demonstrating the understanding and modeling of the company’s mission and values
  • Align the overall corporate solution to the client’s business needs, challenges, and technical requirements.
  • Travel to our Milwaukee office on a monthly basis

What you bring to the table...

  • Discipline to manage multiple accounts.
  • Excellent organizational skills
  • Ability to understand the customer’s needs.
  • Advanced computing skills. MS Office. Salesforce or HubSpot CRM experience is preferred.
  • Strong interpersonal and communication skills: writing, editing, and presenting.
  • Strong administrative and management abilities.
  • Ability to be a self-starter with an entrepreneurial work ethic.
  • Ability to work well with others and across functional teams.
  • Ability to acquire new skills and to accommodate changes in the workplace.
  • An innovative thinker, continually looking for ways to influence and drive the business forward.
  • Bachelor's degree in Business or Marketing or equivalent work experience.
  • 5 or more years experience in Sales roles selling to clients that have over 5,000 employees.
  • Prior experience selling HR Services, HRIS, Benefits and or Payroll.
  • Experience in financial services/banking is an asset.

What we offer:

· Fully paid health, dental and vision insurance

· 401K, traditional and Roth

· Tuition Assistance or Tuition Reimbursement

· Monthly Gym Reimbursement

· Paid time off to volunteer

· Paid Family Leave (California)

· Paid Vacations

· Complimentary office lunches

· Opportunity to grow

· Opportunity to work with a great team committed to making a difference.

Job Summary
  • Job Title
    National Accounts Manager
  • Company
    Payactiv
  • Location
    San Jose, CA
  • Employment Type
    Full time
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