Account Manager at Presto | Powderkeg

Location: United States

Employment Type: Full-Time

Team: Business Development

Presto is a market leader in restaurant labor productivity, overlaying next- generation digital solutions onto the physical world. Its enterprise-grade touch, vision, and voice technologies help hospitality businesses thrive while delighting guests. Presto’s solutions are designed to enable restaurants to do more with less by increasing their guest-to-staff ratios, improving speed and quality of service, identifying bottlenecks, and offering guests a superior experience. These solutions include:

**● Voice: ** Guests and staff can place orders in a natural conversational style via automated speech recognition artificial intelligence with over 94% accuracy, even in noisy environments.

**● Vision: ** Using just a few cameras equipped with computer vision, restaurants can measure throughput and order accuracy, identify issues, repeat visitors and implement real-time solutions.

**● Touch: ** Designed for both drive-thru and dine-in applications, the same Presto Flex can be deployed as a pay-at-table, staff handheld, kiosk, or drive-thru line buster—offering wide front-of-house flexibility.

Join the Presto Revenue Team as an Account Manager and help us give our Merchant Partners an unparalleled experience with Presto.

Our Merchant Partners are critical to the success of Presto. We are seeking an individual who has proven experience quarterbacking VP-level relationships both internally and externally, as well as working cross-functionally to drive significant revenue upside for the company.

You will be part advocate, part detective, and use data-driven recommendations to grow your portfolio of top-tier partners. Our best Account Managers are self-motivated, data-driven, and have exceptional interpersonal and relationship-building skills.

Responsibilities:

  • Develop and maintain trusted advisor relationships with key account stakeholders, franchisees, and executive sponsors
  • Deliver exceptional client service and grow revenue on a day-to-day basis
  • Liaise between the partners and internal teams
  • Identify revenue opportunities within each account (i.e. Product, Channel, Region, etc.), and quantify the revenue potential
  • Analyze development areas and craft strategic growth plans
  • Plan, monitor, and manage all account initiatives - internal and external
  • Identify best practices and potential solutions that would enable Presto to scale across all accounts
  • Author account frameworks and joint business plans with goals and action items for each account
  • Prepare and execute monthly/quarterly update meetings and year-end performance reviews for each account (QBRs, etc.)

Qualifications:

  • 5+ years experience in software sales and account management
  • BA/BS Degree
  • Excellent written and oral communication skills
  • Exceptional ability to negotiate and build interpersonal relationships
  • Extremely attentive to detail, organized, and analytical critical thinker with a problem-solving mentality
  • Ability to travel with minimal notice
  • Tech-savvy and comfortable with data management tools (Excel, Google Sheets, etc.)
  • Knowledgeable of CRM software such as Salesforce
  • Ability to thrive in a fast past, quickly evolving environment
  • Ability to build relationships and penetrate enterprises at multiple levels
  • Knowledgeable about the latest trends in Payments, Artificial Intelligence, and the restaurant industry
  • Previous Restaurant or Retail Experience

With over 250,000 systems shipped, we are one of the largest labor automation technology providers in the industry. Founded at M.I.T. in 2008, Presto is headquartered in Silicon Valley, Calif. with customers including many of the top 20 restaurant chains in the U.S.

We welcome you to visit our investor page to learn more about Presto’s recent announcement to be Publicly Listed Through a Merger with Ventoux CCM Acquisition Corp (NASDAQ: VTAQ)https://presto.com/public-listing-merger/

Job Summary
  • Job Title
    Account Manager
  • Company
    Presto
  • Location
    Redwood City, CA
  • Employment Type
    Full time
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