Location: India

Employment Type: Full-Time

Team: Software

Presto is a market leader in restaurant labor productivity, overlaying next- generation digital solutions onto the physical world. Its enterprise-grade touch, vision, and voice technologies help hospitality businesses thrive while delighting guests. Presto’s solutions are designed to enable restaurants to do more with less by increasing their guest-to-staff ratios, improving speed and quality of service, identifying bottlenecks, and offering guests a superior experience. These solutions include:

**● Voice: ** Guests and staff can place orders in a natural conversational style via automated speech recognition artificial intelligence with over 94% accuracy, even in noisy environments.

**● Vision: ** Using just a few cameras equipped with computer vision, restaurants can measure throughput and order accuracy, identify issues, repeat visitors and implement real-time solutions.

**● Touch: ** Designed for both drive-thru and dine-in applications, the same Presto Flex can be deployed as a pay-at-table, staff handheld, kiosk, or drive-thru line buster—offering wide front-of-house flexibility.

Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. SRE ensures that Presto's services—both our internally critical and our externally-visible systems—have reliability and appropriate uptime. Additionally SRE’s will ensure our systems are built to capacity and optimal performance. Much of our software development focuses on optimizing existing systems, building infrastructure, and eliminating work through automation.

As a SRE, you’ll have the opportunity to manage the challenges of scale and complexity which are unique to Presto, while using your expertise in coding, algorithms, and large-scale system design. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.

Responsibilities

• Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation, and refinement.
• Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning.
• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
• Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
• Practice sustainable incident response and blameless postmortem.
• Maintaining and operating infrastructure, as well as writing applications.

Requirements

• Experience with version control such as Git/Gitlab.
• AWS
• Python, React, GraphQL
• Java
• Postgres
• Experience designing large-scale distributed systems.
• Experience designing and developing software oriented towards systems automation.
• Ability to debug, optimize code, and automate routine tasks.
• Systematic problem-solving approach, coupled with effective communication skills and a sense of drive.
• Experience building scalable systems using tools designed to deal with infrastructure as code

Qualifications

• BS/MS in equivalent experience in Computer Science, Computer Engineering, Mathematics, Physics, or related field
• 7+ years of relevant experience in software design, including debugging, performance analysis, and testing designs.
• 5+ years of experience in building large scale data infrastructure and pipelines

With over 250,000 systems shipped, we are one of the largest labor automation technology providers in the industry. Founded at M.I.T. in 2008, Presto is headquartered in Silicon Valley, Calif. with customers including many of the top 20 restaurant chains in the U.S.

We welcome you to visit our investor page to learn more about Presto’s recent announcement to be Publicly Listed Through a Merger with Ventoux CCM Acquisition Corp (NASDAQ: VTAQ)https://presto.com/public-listing-merger/