Location: HQ- San Jose, CA
Employment Type: Full-Time/Part-time
Team: Training & Documentation
Come join us on our mission as we revolutionize energy storage to enable a sustainable future.
QuantumScape is on a mission to transform energy storage with solid-state lithium-metal battery technology. The company’s next-generation batteries are designed to enable longer range, faster charging and enhanced safety in electric vehicles to support the transition away from legacy energy sources toward a lower carbon future.
Do you want to learn about and work in the future energy economy? Quantumscape is building a team to develop a robust Documentation program. The ideal candidates will have Document or/and Technical Writing experience.
Responsibilities:
Identify, structure, and organize the existing documentation throughout the company.
Build and maintain department procedures and work instructions.
Set up documentation templates, categories, approval routings, and other documentation requirements.
Participate in the creation/revision of documents for other departments.
Assist with identifying and selecting systems and tools that will meet the business needs.
Be administrators for the systems and tools that the department owns. Administrator responsibilities include setting up user access, help resolve technical issues, set up the system to support the business needs, provide training to users, and be a primary point of contact with the vendors.
Establish working relationships throughout the company to ensure department and company success.
Create and running department metrics and reports.
Resolve inquiries and issues address to the group in a timely manner.
Provide instructor led training as needed.
Assist and coordinate with the Training team.
Identify and implement improvement opportunities.
Provide regular updates to management on systems, processes, and projects.
Qualifications:
Bachelor’s degree required and a minimum of 7 years work experience.
Document Control or/and Technical Writing experience is required.
Experience with using Electronic Document Management Systems, Product Lifecycle Management Systems, or/and Help Authoring Tools is required.
Experience using Adobe Robohelp, MadCap Flare, or other help authoring tool is a plus.
Experience in ISO 9001 or regulated environment is helpful.
Experience with content storage software such as Sharepoint, Box, and Confluence are desired.
Ability to partner with colleagues and contribute to the success of the team.
Effective written and communication skills.
Demonstrates good coping skills and analytical problem-solving skills.
Ability to prioritize and respond to emerging business needs.
Proficient with Microsoft Suite (i.e., Word, Excel, Visio, PowerPoint, etc.) and Adobe Acrobat.
Ability to create charts, formulas, pivot tables, etc. using Excel.
To ensure the ongoing health and safety of our team members, effective January 4th, 2022, QuantumScape will require all employees to be fully vaccinated for COVID-19 before their first day of employment. QuantumScape will seek to accommodate individuals with qualifying disabilities or medical conditions that contraindicate the vaccination, or who object to being vaccinated on the basis of a sincerely held religious belief or practice.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive benefits and privileges of employment. Please contact us to request an accommodation.