Location: Utah or Arizona or Colorado or North Carolina

Employment Type: Full time

Team: Opportunities

About Rocket Lawyer

We believe everyone deserves access to affordable and simple legal services.

Founded in 2008, Rocket Lawyer is the largest and most widely used online legal service platform in the world. With offices in North America and Europe, Rocket Lawyer has helped over 25 million people create over 50 million legal documents , and get their legal questions answered.

We are in a unique position to enhance and expand the Rocket Lawyer platform to a scale never seen before in the company’s history, to capture audiences worldwide. We are expanding our team to take on this challenge!

About the Role

We are looking for a quality advocate that is passionate about delivering delightful and reliable customer experiences. The content engineering team plays a key role in delivering relevant high-quality legal content and solutions to individuals and small businesses with various legal needs. As the team’s dedicated quality leader, you will actively participate in the requirements definition, design test strategies, and lead your cross- functional team to achieve engineering excellence through the application of testing best practices and processes.

You might be a great fit if:

• You are passionate about quality, engineering excellence, and developer productivity.
• You are often sought out as a domain expert and being the voice of the customer for your product.
• You enjoy complex problem solving and proactively identify gaps and edge cases that break the design early in the development life cycle.
• You have high standards for product quality and engineering practices, and you coach and challenge others to continually improve.
• You are constantly looking for ways to automate repetitive manual tasks.
• You love to collaborate and lead cross-functional efforts.
• You find creative ways to break things and identify potential problems early in the process.
• You seek out better ways of doing things and evangelize best practices across the broader organization.

Day-to-Day Responsibilities

• Participate in requirements analysis, identifying gaps
• Participate in design review, lead test planning and making suggestions to improve testability, performance, reliability, and usability
• Design test scripts and testable user journeys that developers can use to test their own code
• Create and contribute to tools that enable developers to test their own code
• Review code to determine what features need better test coverage
• Coordinate crowd-sourced exploratory testing and bug bashes
• Establish production monitoring for product
• Support quality assessment with documented test results and metrics
• Facilitate successful releases by communicating with stakeholders and supporting functions when necessary
• Investigate issues in production, participate in root cause analysis, and ensure that additional tests are added to prevent recurrences.

Qualifications

• Bachelor's degree in software engineering, computer science, STEM, or related field
• 5+ yrs of experience as a test engineer in an agile environment
• 2+ years of of programming experience as a software engineer, software automation engineer, technical quality engineer, or related field
• Understanding of the functional aspects of web and RESTful applications, e.g., browser cookies, URLs and HTTP methods
• Working knowledge of basic SQL to fetch and verify data from database
• Hands on experience with test tools, frameworks, and platforms such as Selenium, Cucumber, Rest Assured, Cypress/TestCafe/Playwright, Appium,, Cross Browser Testing, SauceLabs, Browserstack, JMeter, Blazemeter, Flood.io etc.
• Hands on experience with CI tools (e.g. Jenkins, CircleCI, TravisCI), bug tracking tools (e.g. JIRA), git based source control (e.g. GitHub, Gitlab, Bitbucket), IDEs (e.g. IntelliJ, Eclipse, VSCode), test case management tools (e.g. QTP, TestRail).