Location: Dallas, TX
Employment Type: Part Time
Who are we?
We’re Sandbox VR, and we’re the most advanced virtual reality experience in the world. Inside our rooms, we take you on thrilling adventures and transform you into new characters. Our experience is like the movies, except you’re actually with your friends ** inside** the movie. We are creating the future of entertainment by building towards the virtualization of physical spaces and eventually becoming the _portal _to the Metaverse. We want you be a part of our journey and help us make that a reality!
Since we launched in Hong Kong in 2017, we’re now live in 19 locations and 5 countries around the world (we’re the #1 Activity in Hong Kong and Singapore on TripAdvisor, #1 VR place in China Shanghai on Dianping), and we’re quickly expanding. As a growing company we are looking for leaders who want to transform the entertainment industry and contribute to the cutting-edge experiences we are creating. We take pride in the relationships we are building within the community through innovation and providing a best-in-class experience for our guests. The opportunities within Sandbox VR are endless and we want you to be a part of this new world we are creating!
Who we are looking for:
We are looking for personable, motivated and passionate people to take on the role of Guest Experience Guide. As the Guest Experience Guide of one our stores, you thrive on building connections with our team and guests. You anticipate the guest's needs and love delivering a best in class experience. The Guest Experience Guide has the following key behaviors:
- Guest Service Focused: Delivering an exceptional experience to all our guests is the most important thing we can do in our company. You’ll need to communicate and present clearly and warmly, and mostly importantly demonstrate extreme empathy to the needs of our guests and our team alike. You’ll be expected to maintain a professional appearance and demonstrate integrity, honesty, and knowledge to provide a white glove experience for our guests.
-Physical Stamina: Because this is a retail position, you’ll be expected to stand and walk around for long periods of time. You’ll also occasionally be required to bend, lift (more than 25 lbs.) or climb up stairs. You’ll also need strong close-distance hand eye coordination and dexterity capabilities in order to handle technical support tasks.
-Team First Mentality: At Sandbox VR we live by the team first mentality. You’ll be expected to bring a positive attitude, collaborate and work effectively with your team especially during high volume/intensity situations.
-Work Ethic: We are building the future of entertainment, so we are looking for people that thrive in a self starter fast-paced environment required to deliver a white glove experience for our guests. You should be a strong problem solver who has a track record of good judgement and can learn independently and quickly on the job to master our platform technically and operationally.
WE ARE SANDBOX VR, AND WE INVITE YOU TO COME PLAY IN OUR SANDBOX (AND THINK OUTSIDE IT).
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.