Lead Guest Experience Guide at Sandbox VR | Powderkeg

Location: Roseville, MN

Employment Type: Full Time

Team: Retail

Who are we?

We’re Sandbox VR, and we’re the most advanced virtual reality experience in the world. Inside our rooms, we take you on thrilling adventures and transform you into new characters. Our experience is like the movies, except you’re actually with your friends ** inside** the movie. We are creating the future of entertainment by building towards the virtualization of physical spaces and eventually becoming the _portal _to the Metaverse. We want you be a part of our journey and help us make that a reality!

Since we launched in Hong Kong in 2017, we’re now live in 19 locations and 5 countries around the world (we’re the #1 Activity in Hong Kong and Singapore on TripAdvisor, #1 VR place in China Shanghai on Dianping), and we’re quickly expanding. As a growing company we are looking for leaders who want to transform the entertainment industry and contribute to the cutting-edge experiences we are creating. We take pride in the relationships we are building within the community through innovation and providing a best-in-class experience for our guests. The opportunities within Sandbox VR are endless and we want you to be a part of this new world we are creating!

What will you be doing:

This position is onsite at one of our retail stores. We’re looking for someone to join our management team on a part-time basis. As the Lead Guest Experience Guide of one our stores, you’ll have the following responsibilities:

Maintain the environment and daily operations

Shift Management

Training New Hires

Promote our culture, mission and core values

Deliver an incredible guest experience

Technical support and troubleshooting


Safety and Cleanliness

Partner with management team


  • Who we are looking for:

  • We are looking for personable, motivated and passionate people to join our management team as a Lead Guest Experience Guide. As part of the management team, you will ensure the safety and security of our stores and team, while following all local labor laws in your city. The Lead Guest Experience Guide has the following key behaviors:

  • Guest Service Focused

  • **Physical Stamina: **You’ll occasionally be required to bend, lift and climb

  • Team First Mentality

  • Leadership Experience Preferred

  • Open Availability Required


Competitive Pay and performance incentives

Opportunity for paid incentives based on guest service performance

Health and wellness resources and discounts

Annual performance reviews with potential for merit increase

Internal career development opportunities


We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Job Summary
  • Job Title
    Lead Guest Experience Guide
  • Company
    Sandbox VR
  • Location
    San Mateo, CA
  • Employment Type
    Full time
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