Your company is up and running – or at least crawling – and now you get to hire your first employee. You’ve probably worked with a lot of people, maybe you’ve even hired a few, but this is a whole new ball game. This person is patient zero of your startup. You need to make sure you get it right! So what should your startup look for in a great hire?
What is the no. 1 quality I should look for in my very first hire and why?
No matter your industry or the position for your very first hire, you absolutely need someone who can communicate well. When instructions are unclear or incomplete, you’ll want an employee who asks for clarification. If there’s an error or you haven’t accounted for something in the business, you need a team member who speaks up with confidence. And if this hire is customer facing in any way, respectful communication is critical.
2. Work Ethic
Your first hire sets the tone for future hires, so it’s important to find someone with a great work ethic. Having such a quality ensures you can depend on this person and he or she will not need constant encouragement to complete tasks and duties. Small organizations don’t allow to much time for continual guidance, so having an employee who works hard and pushes through is key.
3. Smarts (That Exceed Your Own)
We have the motto at Handybook: “Recruit smarter than you.” We believe in hiring the best and the brightest and we admit what we don’t know all. That’s crucial for both the first hire and every hire after that.
4. A Growth Mindset
The No. 1 quality I look for when hiring is someone with a growth mindset. A person with a growth mindset understands that learning never stops. They can always get better at their craft and improve in other areas. A person with a fixed mindset believes that they’ve learned everything they need to and is not open to change. This can not only hamper the quality of their work, but can cause team dynamic issues in the long term.
5. Coachable Foresight
The No. 1 quality I look for is ‘coachable foresight,’ whether I’m hiring an employee or contractor. I want them to be able to see where they’re going. I will share with them where the company’s going. Then, if they have foresight, they’ll see in their mind’s eye how they fit in. They’ll have an idea what steps they need to take and be coachable enough to achieve the outcome they want.
Your first hire should be humble and willing to learn along side of you. At a startup where dynamics and work is changing day to day, it is important to have someone who is humble enough to say, “I don’t know the answer but I will spend the next two hours figuring it out.” Having a know-it-all or someone who is bullheaded will cause your growing company to miss out on opportunities to engage in faster, stronger and bigger developments.
One of the most important characteristics for me is consistency. It is important to evaluate a person’s working ethic based on how much he respects and is serious about a job opportunity. Choosing between ability and faith, I will first look into faith and how you can retain the person by giving him faith in you.
hire someone just like you because you get along perfectly. Hire someone who is different than you. If you’re an introvert, you will need an extrovert. If you’re a marketing guy, hire a programmer. Hire someone with different skills.
First, picture the qualities most important to your business. Then, look for each of those qualities in yourself. If you’re being honest, you won’t find all of them. The missing ones are the qualities you should look for in your first hire. In fact, that same principle can be applied to every other hire after that. The hiring process is like completing the puzzle you envision. Fill openings with what’s missing.
People can learn your business, but a genuine drive to achieve great things comes from within.
My co-founder and I burned a lot of valuable time trying to learn the ropes on our own. Once we started hiring more experienced talent, we realized that we were spending less time shooting in the dark, and more time building a stronger healthier business. If there’s one thing that allows me to sleep better at night, it’s knowing I’ve hired the right people to run their respective divisions within the company.
For your first hire, consider hiring someone who has similar levels of passion. This is not just limited to the product or industry. This person should share your same passion for working hard, creating something amazing and delivering the very best experience or benefits to customers. They should share a passion for the process, not just the destination.
Look for a rainmaker who can sell your company’s vision when you’re looking to build traction and start generating users. Technical skills will always be available, but sales and relationship-building skills are much tougher to find.
Things often change at a moment’s notice in today’s business world. Plus, the very first hire will probably be asked to complete many different responsibilities and tasks, some of which they might not possess much knowledge about. In order to be productive, workers must be able to adapt to change rapidly and think quickly on their feet.